Shipping policy

Shipping & Delivery Policy – Voribi

Thank you for shopping with Voribi. We are committed to providing clear, reliable, and transparent shipping information to help make your shopping experience as smooth as possible.

This policy applies to all orders shipped within the United Kingdom.

Order Processing Time

  • Orders are processed within 1–3 business days.

  • Processing days are Monday to Friday.

  • Orders placed on weekends or public holidays will be processed on the next business day.

Order Cut-Off Time

  • Daily Cut-Off Time: 4:00 PM (GMT+00:00), Greenwich Mean Time (London).

  • Orders placed before the cut-off time may be processed on the same business day.

  • Orders placed after the cut-off time will be processed on the next business day.

Shipping Method & Transit Time

  • Shipping Method: Standard Shipping within the United Kingdom.

  • Estimated Transit Time: 4–4 business days (Monday to Friday).

Total Estimated Delivery Time

  • Processing Time: 1–3 business days.

  • Transit Time: 4–4 business days.

  • Total Estimated Delivery Time: 5–7 business days (Monday to Friday).

Please note that delivery estimates may vary due to courier delays, adverse weather conditions, public holidays, or busy shopping periods.

Shipping Charges

  • Free Shipping on all orders.

  • No minimum purchase is required.

Delivery Address

Orders will be delivered to the shipping address provided at checkout.

Please ensure that your delivery details are accurate and complete before placing your order.

Voribi cannot guarantee delivery or prevent delays caused by incorrect or incomplete address information. If you notice an error in your shipping address, please contact us as soon as possible.

Order Changes & Cancellations

If you need to change or cancel an order, please contact our support team promptly at care@voribi.com.

Once an order has been processed or dispatched, we may be unable to make changes or cancel the shipment.

Order Tracking

  • A shipping confirmation email containing tracking information will be sent once your order has been dispatched.

  • Tracking details generally become available within 24–48 hours after dispatch.

Lost or Delayed Orders

If your order has been delayed or appears to be lost during transit, please contact us at care@voribi.com.

Our team will assist you by checking the shipment status and coordinating with the shipping carrier where necessary.

Customer Support

For any questions or assistance regarding shipping and delivery, please contact us using the details below.

Business Name: Voribi

Address: 82 A James Carter Rd, Mildenhall, Bury Saint Edmunds IP28 7DE, United Kingdom

Phone: +44 7401 303265

Email: care@voribi.com

Our customer support team is happy to help with your shipping inquiries and provide assistance to ensure a smooth and stress-free shopping experience.